CK777 Privacy Policy – How We Protect Your Data

1Introduction

CK777 ("the Platform", "we", "us") is committed to protecting the personal information of all registered members and visitors. This Privacy Policy sets out clearly what personal data we collect, the reasons we collect it, how it is used and stored, who it may be shared with, and what rights you have in relation to your own information.

This policy applies to all individuals who register an account on the CK777 platform, visit the CK777 website, use the CK777 mobile app, or contact the CK777 customer support team. It covers all personal data collected through any of these channels.

CK777 takes privacy seriously. The platform is used by a large number of Pakistan players, and maintaining trust around how personal and financial data is handled is a core part of how CK777 operates. If you have questions about anything in this policy, the support team is available 24/7 via live chat to help.

2Information We Collect

CK777 collects personal information in two ways — information you provide directly and information collected automatically when you use the platform.

Information you provide directly:

• Registration details: Full name, date of birth, email address, mobile number, and any other information required to create and verify your account.
• Identity verification documents: Government-issued ID, CNIC (Computerised National Identity Card), passport, or other documents requested during the verification process.
• Payment information: Details associated with your chosen payment method — such as your JazzCash mobile number, Easypaisa account details, bank account number for Raast transfers, or card details. Full card numbers are handled by our payment processor and are not stored on CK777 servers.
• Support communications: Messages, enquiries, and other correspondence you send to the CK777 support team through any channel.
• Responsible gaming requests: Information provided when setting deposit limits, requesting self-exclusion, or making other responsible gaming tool requests.

Information collected automatically:

• IP address, device type, operating system, and browser version used to access the platform.
• Session activity data — pages visited, games played, betting activity, deposit and withdrawal history.
• Cookie and tracking technology data as described in Section 7 of this policy.
• Location data at the country and region level, derived from your IP address.

3How We Use Your Information

CK777 uses the personal information collected from members for the following purposes:

• Account creation and management: Setting up and maintaining your CK777 account, including verifying your identity and age at registration.
• Processing transactions: Handling your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards, and other supported payment methods.
• Providing the platform: Delivering access to sports betting markets (including cricket, PSL, T20 internationals, football, and esports), casino games, slot games, fish games, and all other platform features.
• Customer support: Responding to your queries, resolving account issues, and providing assistance through the live chat and email support channels.
• Fraud prevention and security: Monitoring account activity to detect and prevent fraudulent behaviour, money laundering, and other prohibited activities.
• Promotions and communications: Sending you information about bonuses, promotions, and platform updates relevant to your account — where you have not opted out of such communications.
• Platform improvement: Analysing aggregated usage data to understand how the platform is being used and to improve the experience for all members.
• Responsible gaming: Processing requests to set deposit limits, activate self-exclusion, or use other responsible gaming tools available on the platform.

CK777 does not use your personal data for any purpose not listed above without first obtaining your consent or having a clear legitimate interest that is documented and proportionate.

4Legal Basis for Processing

CK777 processes personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing required to fulfil the agreement between you and CK777 when you register an account — including identity verification, transaction processing, and account management.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and improving the service, where these interests do not override your rights and are proportionate to the purpose.
• Consent: For optional communications such as promotional emails and marketing messages, where you have given clear consent. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting support.
• Legal obligation: Where processing is required to comply with applicable legal requirements, including anti-money laundering obligations and identity verification duties.

5Sharing Your Information

CK777 does not sell your personal data to third parties for advertising or marketing purposes. Personal information is shared only in the following circumstances and only with parties who are required to handle it securely under appropriate agreements:

All third parties with whom CK777 shares personal data are required to handle that data in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared. CK777 does not permit third parties to use your data for their own independent marketing purposes.

6Payment Data & PKR Transactions

All financial transactions on CK777 are processed in Pakistani Rupees (PKR). When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, bank transfer, a debit or credit card, or a mobile wallet, the payment details you provide are used solely to process that specific transaction.

CK777 does not store full card numbers or full banking credentials on its own servers. Payment card data is handled directly by our PCI-compliant payment processing partners through encrypted connections. CK777 retains only the minimum transaction reference information needed to reconcile payments and handle any support queries about your transaction history.

Your payment history on CK777 — including deposit and withdrawal amounts and dates — is retained as part of your account record for the period described in Section 8 of this policy. This history is accessible to you at any time through your account dashboard.

7Cookies & Tracking Technologies

CK777 uses cookies and similar tracking technologies on the website and within the mobile app. These technologies help the platform function correctly, keep your session active while you are logged in, remember your preferences, and collect anonymous usage data that helps us understand how members interact with the platform.

Types of cookies used by CK777:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled without affecting your ability to use the platform.
• Functional cookies: Remember your settings and preferences — such as language preferences and display settings — so you do not have to re-configure them each time you visit.
• Analytics cookies: Collect anonymous data about how the platform is used — such as which pages are visited most frequently and how members navigate between sections. This data is used in aggregated form to improve the platform experience.
• Performance cookies: Monitor platform performance and help identify technical issues affecting the experience for members.

You can manage cookie preferences through your browser settings at any time. Disabling certain non-essential cookies may affect some platform features and personalisation but will not prevent you from accessing core functionality. Please note that disabling essential cookies will affect your ability to remain logged in to your account.

8Data Retention

CK777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory requirements, and to resolve any disputes or support queries that may arise.

In practice, this means:

• Active accounts: Personal data is retained for the full duration of your account being active on the CK777 platform.
• Closed accounts: Following account closure, personal data — including identity verification records and transaction history — is retained for a minimum period in accordance with standard recordkeeping requirements before being securely deleted or anonymised.
• Support communications: Records of support interactions are retained for a reasonable period to enable CK777 to refer back to prior conversations if related issues arise, and are then deleted on a rolling basis.
• Marketing data: If you have opted in to promotional communications, your contact details are retained for this purpose until you withdraw consent. Withdrawing consent does not affect any other data held in connection with your account.

When data is no longer needed and the retention period has passed, CK777 will securely delete or irreversibly anonymise it so that it can no longer be linked to an individual.

9Data Security

CK777 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated on a regular basis to reflect current best practices in platform security.

Security measures in place include:

• Encryption of data in transit using TLS (Transport Layer Security) across all platform connections.
• Secure, access-controlled server infrastructure with restricted internal access to personal data.
• Payment data handled by PCI-compliant third-party processors — full card details are never stored on CK777 servers.
• Regular security assessments and monitoring of platform systems for vulnerabilities.
• Internal policies limiting access to personal data to only those team members who require it to perform their specific role.

While CK777 takes these measures seriously, no platform can guarantee absolute security against all possible threats. Members are equally responsible for their own account security — please refer to the Account Management section of the CK777 Terms and Conditions for guidance on protecting your login credentials.

10Your Rights

As a CK777 member, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact the CK777 support team via live chat or email — details are in Section 13 of this policy.

• Right of access: You may request a copy of the personal data CK777 holds about you. We will provide this within a reasonable timeframe following verification of your identity.
• Right to rectification: If any personal data held on your account is inaccurate or out of date, you have the right to ask for it to be corrected. You can update many details directly from your account settings without contacting support.
• Right to erasure: You may request deletion of your personal data where there is no longer a legitimate reason for CK777 to retain it — for example, following account closure and the completion of any mandatory retention period. This right is not absolute and may be limited where retention is required by law or to resolve disputes.
• Right to restrict processing: In certain circumstances you may ask CK777 to stop using your data for specific purposes while a dispute or review is ongoing.
• Right to withdraw consent: Where processing is based on your consent — such as receiving promotional communications — you may withdraw that consent at any time without affecting your account or the lawfulness of processing carried out prior to withdrawal.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used format where this is technically feasible and the processing is based on consent or contract.

CK777 will respond to all data rights requests promptly and without charge. In cases where a request is complex or involves a large volume of data, the response period may be extended, and you will be informed of this. CK777 will always verify your identity before actioning a data rights request to ensure your information is not disclosed to an unauthorised party.

11Children & Minors

CK777 is an adult entertainment platform intended exclusively for individuals aged 18 and over. CK777 does not knowingly collect personal data from anyone under the age of 18 and does not permit minors to register accounts or use the platform in any capacity.

If you believe that a minor may have created a CK777 account or that a minor's personal data has been submitted to the platform in error, please contact the support team immediately. CK777 will investigate promptly and take appropriate action, including closing the account and deleting any associated data if the account holder is confirmed to be under 18.

Parents and guardians are encouraged to use device-level parental controls and internet filtering software to prevent minors from accessing online gaming and betting platforms. CK777 supports responsible gaming and takes its commitment to keeping minors off the platform seriously.

12Changes to This Policy

CK777 may update this Privacy Policy from time to time to reflect changes in how the platform operates, updates to payment methods or data processing arrangements, or for any other legitimate operational reason. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date shown at the top.

For material changes — those that significantly affect how your data is used or your rights in relation to it — CK777 will make reasonable efforts to notify registered members via the email address on their account prior to the changes taking effect. For minor clarifications or updates that do not materially affect your rights, the revised policy will simply be published without individual notice.

Your continued use of the CK777 platform after the updated Privacy Policy has been published constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account and request deletion of your data.

13Contact & Data Requests

For any questions about this Privacy Policy, to exercise any of your data rights, or to raise a concern about how your personal information has been handled on CK777, please contact the support team using the details below:

• Live Chat: Available 24/7 directly within the CK777 platform after logging in to your account — the fastest way to reach the team.
• Email: [email protected] (displayed as plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week — including weekends and Pakistan public holidays.

When submitting a data rights request by email, please include your registered account email address and a clear description of the request so the team can locate your account and process your request efficiently. CK777 will verify your identity before actioning any request that involves sharing, amending, or deleting personal data.